Moving business forward
Microsoft Dynamics 365 is the next generation of intelligent business applications that enables organizations to grow, evolve, and transform. These applications unify CRM and ERP capabilities with purpose-built applications that work seamlessly together to help manage specific business functions and allow organizations to transform to meet customer needs and capture new opportunities.
Dynamics 365 breaks down the artificial silos of ERP and CRM and will deliver new purpose-built applications in the cloud. These applications work seamlessly together to manage specific business processes across Finance & Operations, Sales, Customer Service, Field Service, Project Service Automation and Marketing.
Productive: enabling greater productivity where people need it by seamlessly integrating with familiar tools like Outlook and Excel, surfacing them in the context of business processes, roles and jobs. For example, a sales person receives an email, and can respond directly in Office with a quote that is created based on information from both Finance and Sales applications, stored back to the right app, with right pricing, discounting etc. All without the user having to leave Outlook.
Intelligent: delivering built-in Intelligence with business processes that infuses big data, advanced analytics and IoT to proactively guide employees and customers to optimal outcomes. For example, Cortana Intelligence will enable cross-sell recommendations to help sales reps predict which products and services a customer will need.
Microsoft Dynamics 365
Microsoft Dynamics 365 is the next generation of intelligent business applications that enable your organization to grow, evolve and transform to meet the needs of your customers and capture new opportunities. Dynamics 365 breaks down the artificial silos of ERP and CRM and will deliver new purpose-built applications in the cloud. These applications work seamlessly together with Sales, Customer Service, Field Service, Operations, Project Service Automation and Marketing.
Enabling organizations to transform at the speed of business. Business leaders can change and evolve their processes in real-time using a modern consistent, and extensible platform – so they are not being held back by legacy technology.